Terms and Conditions

1. Introduction

Welcome to Lash Remedy Australia. By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Lash Remedy Australia's relationship with you in relation to this website.

2. Use of the Website

- You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website.

- You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.

3. Intellectual Property

- All content on this website, including text, graphics, logos, images, and software, is the property of Lash Remedy Australia or its content suppliers and is protected by Australian and international copyright laws.

- You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the website without express written permission from us.

4. Product Information

- We endeavor to ensure that all products and descriptions provided on this website are accurate. However, we do not warrant that product descriptions or other content on this website are accurate, complete, reliable, current, or error-free.

5. Pricing

- All prices listed on our website are in Australian Dollars (AUD) and are inclusive of GST unless stated otherwise.

- We reserve the right to change prices at any time without prior notice.

6. Orders and Payments

- By placing an order on our website, you agree to provide current, complete, and accurate purchase and account information.

- We reserve the right to refuse any order you place with us. In the event we make a change to or cancel an order, we will notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

7. Shipping and Delivery

- We aim to dispatch orders within 2-3 business days. Delivery times are estimates and commence from the date of shipping rather than the date of order.

- Lash Remedy Australia is not responsible for delays caused by unforeseen circumstances or for delivery failures beyond our control.

8. Non-Return Policy

- Due to the nature of our products, Lash Remedy Australia does not accept returns or exchanges unless the product is defective or damaged upon receipt.

- If you receive a defective or damaged product, please contact us at [insert contact email] within 7 days of receiving your order with detailed information about the product and the defect.

- We may require you to provide photographic evidence of the defect or damage before a replacement is issued or a refund is processed.

9. Limitation of Liability

- Lash Remedy Australia will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or the inability to use our products or services.

- In no event shall our liability exceed the amount paid by you for the product in question.

10. Governing Law

- These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

11. Changes to Terms and Conditions

- We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page and will take effect immediately upon posting.

12. Contact Information

- If you have any questions about these terms and conditions, please contact us at lashremedyaustralia@gmail.com